Shipping Policy


Order Processing:

  • All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.

Domestic Shipping within AU:

  • We offer flat rate Standard Shipping at $10.99 between 2-7 business days1 and Express Shipping at $15.99 between 1-3+ business days2 for all orders within Australia.
  • Free shipping is available for orders over $170.

International Shipping to NZ:

  • We offer flat rate standard shipping at $24.99 and express shipping at $35.99 for all orders to NZ.
  • Free shipping is available for orders over $220.

Worldwide Shipping:

Shipping Confirmation and Order Tracking:

  • You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48 hours.

Returns and Refunds:

  • Please review our Return Policy for detailed information about shipping options and procedures for returning your order.

1 While we endeavour to meet shipping times, the actual delivery speed will depend on where in each state/territory the item is being posted from/to, and the level of congestion in Australia Post’s delivery network at the relevant time. All delivery times are based on the number of business days items take to arrive following the day of posting. See delivery times for specific routes.

2 Next business day delivery is only available within the Express Post next business day delivery network. The national next business day delivery network operates between capital cities (excluding Darwin; and for Perth, delivery into the CBD only) and some major centres.