Privacy Policy


Ochre Australia is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make a purchase from our online store. We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).


Information We Collect:

Personal Information: We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you make a purchase or create an account.

Non-Personal Information: We may collect non-personal information such as your browser type, operating system, and website usage data to improve our services.

How We Use Your Information: We use the information we collect to:

Process and fulfill your orders.

Communicate with you about your orders, account, or customer service inquiries.

Improve our website, products, and services.

Send you promotional materials and updates (you can opt-out at any time).

Disclosure of Your Information: We may share your information with:

Service Providers: Third-party companies that help us operate our business, such as payment processors and shipping companies.

Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights: You have the right to:

Access and correct your personal information.

Withdraw your consent to our use of your personal information.

Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy rights.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

Contact Us: If you have any questions or concerns about this Privacy Policy, please Contact us